Quick Answer: Thermal label printer factory audit questions should cover support risk, sample policy, MOQ, lead time, customization scope and the supplier response path before a buyer commits to channel supply.
Many factory audits focus only on price and production. For thermal label printers, support risk is also important because driver setup, App expectations, label size and manuals affect whether buyers can resell the product smoothly.
Review the Marklife product catalog, check driver and download resources, and use the qualified inquiry question guide before sending audit questions.
| Check Area | What to Confirm | Buyer Input |
|---|---|---|
| Support resources | Driver, App, manual and setup resources must be clear. | Device environment and after-sales questions. |
| Sample policy | A paid sample should have a clear test goal. | Sample quantity and evaluation deadline. |
| MOQ | The starting quantity should match project reality. | 2-unit sample, pilot order or reorder plan. |
| Customization | Private label buyers need scope clarity. | Logo, color, packaging, manual, App or carton. |
| Lead time | Launch planning depends on timing. | Standard order or customized project schedule. |
The confirmed starting MOQ is 2 units. Samples are paid, and sample-fee treatment may depend on customer evaluation. Standard delivery is generally 3-7 days, while customized projects are around 25 days. OEM/ODM discussions can include logo, color, packaging, manual, App, label paper, outer carton and private label needs.
Ask about driver resources, App expectations, manuals, setup workflow, after-sales contact and response path.
Confirm MOQ, paid sample policy, standard delivery, custom project timing and OEM or ODM scope.
A useful question ties support or production risk to the buyer country, model, quantity and intended application.
Send your audit questions with country, buyer role, model, quantity, application and support requirements for a practical reply.
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